Shipping policy

Processing Time

All orders are processed within 1–2 business days after receiving your confirmation email. You will receive another notification once your order has been shipped.
Please note that orders are not shipped or delivered on weekends or holidays.

Shipping Methods & Delivery Time

We primarily ship using UPS, but in certain cases, your order may be sent via USPS or another reliable carrier depending on your location.
Estimated delivery times:

• United States: 3–5 business days

We also have express shipping options including “Next Day Service”. You can see them at checkout and upgrade the shipping service.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your delivery in real time.
If you do not receive your tracking number within 48 hours, please check your spam/junk folder or contact us.

Lost or Delayed Packages

THA Dressing is not responsible for lost, stolen, or delayed packages caused by the carrier. However, we’re always happy to help you locate your order.
If your package is marked as delivered but cannot be found, please contact the shipping carrier directly and email us at info@thadressing.com for assistance.

Address Accuracy

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for packages shipped to an incorrect or incomplete address provided by the customer.

Questions

If you have any questions about your order or shipping, please contact our support team at info@thadressing.com. We’re happy to help!